Dealing with an agency? Confirm its KOBAEC membership before you pay.Verify now

Contact

Contact the KOBAEC secretariat

For membership enquiries, verification concerns, complaints about member agencies, or general questions about the association.

How to reach us

Email is the fastest route and creates a written record, which matters if your enquiry later becomes a formal complaint. Include your name, contact number and — where relevant — the agency name and membership ID.

Verify an agency

Check membership status before you transact.

Open verification

Apply for membership

For registered consultancy agencies.

Start an application

Read the policies

The standards members are held to.

View policies

What KOBAEC can and cannot do

We can

  • — Confirm whether an agency holds current membership.
  • — Investigate conduct by a member agency under our policies.
  • — Issue warnings, suspend or terminate a membership.
  • — Publish standards that members must follow.

We cannot

  • — Influence a university admission decision.
  • — Influence or expedite a visa decision or embassy appointment.
  • — Act against an agency that is not a KOBAEC member.
  • — Recover money on your behalf; that is a matter for the courts.